Know Which Customers and Products Drive Your Profit

Know Which Customers and Products Drive Your Profit

Revenue from each customer may sit in one system, while the costs involved in serving that customer are spread across several others. Predien brings this information together so you can see how much profit each customer and product is actually generating.

Your forward deployed analyst helps check the numbers, explain what is affecting your margins, and test potential pricing changes before you discuss a contract renewal.

Talk to an Analyst

How Does Predien Build Customer and Product Profitability?

Predien brings revenue, labor, operational, and billing data together to show what it actually costs to serve each customer and product.

Combine Revenue and Cost

Predien brings the underlying revenue and cost metrics together instead of relying on broad cost allocations.

Build Cost to Serve

Labor, operational, and billing costs are composed against the same customer and product structure used by your revenue data.

See Margin at the Right Level

Read profitability by customer, product, and site so you can see where margin is being created or lost.

Keep Profitability Current

The model stays current as your operating data changes, so customer and product margin does not have to wait for an annual estimate.

What Every Profitability Analysis Puts in Front of You

Each analysis brings revenue, cost to serve, and margin together, so your team can understand where profitability is coming from and what may need to change.

How Predien Adds Context to Your Profitability Analysis

The platform brings the numbers together and maintains the analysis. Your forward deployed analyst adds the business context needed to understand what the margin means and what to do with it.

Validate the Numbers

Your analyst reviews the underlying metrics and confirms that the profitability view reflects how your business actually operates.

Explain the Margin

A proposed rate change or other commercial decision can be tested against the relevant customer, product, and cost-to-serve data.

Model the Change

Overtime, additional headcount, site, volume, and other variables can be changed to see how each option affects the operation.

Keep the Model Current

As customers, products, sites, costs, and operating conditions change, your analyst maintains the relevant analysis, so the margin view stays useful.

Know the Margin Before You Make the Call

Bring Predien the customer or product profitability question your team is working through now. See the margin modeled on your own numbers before you defend a price, change a rate, or decide whether an account is worth keeping.

Talk to an Analyst

Questions Your Profitability Model Can Answer

Every model starts with the commercial decision your team is trying to make.

Which Customers Are Actually Profitable?

Which customers generate revenue but leave less margin after the cost of serving them?

What Does It Cost to Serve This Account?

What labor, operational, and billing costs are behind the margin for a specific customer?

Which Products Are Diluting Margin?

Which products or service lines are putting pressure on the overall customer or product mix?

What Rate Do We Need?

What rate would this contract need to reach its target margin?

See the Margin Before the Renewal Conversation

Customer profitability can change as volume, labor, site performance, and operating costs change. Predien keeps those factors connected, so your team can see the current margin and test the commercial choices before they reach the customer.

That helps you understand which accounts to defend, which to reprice, and which may no longer make sense to serve.

Bring the decision you are weighing right now

See it tested on your own business numbers before you commit.

Who this is for

Predien is built for mid-market leaders whose, Business has outgrown their current analytical capabilities.

What happens next

Email one line with the decision you are weighing. It goes to the person who would run your Sprint, and they come back within one business day.

Test a Real DecisionWatch the Demo

Revenue from each customer may sit in one system, while the costs involved in serving that customer are spread across several others. Predien brings this information together so you can see how much profit each customer and product is actually generating.

Your forward deployed analyst helps check the numbers, explain what is affecting your margins, and test potential pricing changes before you discuss a contract renewal.

Talk to an Analyst

How Does Predien Build Customer and Product Profitability?

Predien brings revenue, labor, operational, and billing data together to show what it actually costs to serve each customer and product.

Combine Revenue and Cost

Predien brings the underlying revenue and cost metrics together instead of relying on broad cost allocations.

Build Cost to Serve

Labor, operational, and billing costs are composed against the same customer and product structure used by your revenue data.

See Margin at the Right Level

Read profitability by customer, product, and site so you can see where margin is being created or lost.

Keep Profitability Current

The model stays current as your operating data changes, so customer and product margin does not have to wait for an annual estimate.

What Every Profitability Analysis Puts in Front of You

Each analysis brings revenue, cost to serve, and margin together, so your team can understand where profitability is coming from and what may need to change.

Customer Margin

See the margin generated by each account based on the actual cost of serving it.

Product Margin

Get a glimpse of which products or service lines are contributing to margin and which may put pressure on it.

Site-Level Impact

Understand how the cost of serving an account or product changes across different sites.

Cost to Serve

See the labor, operational, and billing costs behind the margin instead of relying on a broad allocation.

Margin Drivers

Identify the underlying metrics contributing to a change in customer or product profitability.

Rate Change

Model a proposed rate change and see how it could affect the account's margin before taking it into a renewal conversation.

Goal Seek

Work backward from a target margin to understand what rate or other change may be required to reach it.

How Predien Adds Context to Your Profitability Analysis

The platform brings the numbers together and maintains the analysis. Your forward deployed analyst adds the business context needed to understand what the margin means and what to do with it.

Validate the Numbers

Your analyst reviews the underlying metrics and confirms that the profitability view reflects how your business actually operates.

Explain the Margin

A proposed rate change or other commercial decision can be tested against the relevant customer, product, and cost-to-serve data.

Model the Change

Overtime, additional headcount, site, volume, and other variables can be changed to see how each option affects the operation.

Keep the Model Current

As customers, products, sites, costs, and operating conditions change, your analyst maintains the relevant analysis, so the margin view stays useful.

Know the Margin Before You Make the Call

Bring Predien the customer or product profitability question your team is working through now. See the margin modeled on your own numbers before you defend a price, change a rate, or decide whether an account is worth keeping.

Talk to an Analyst

Questions Your Profitability Model Can Answer

Every model starts with the commercial decision your team is trying to make.

Which Customers Are Actually Profitable?

Which customers generate revenue but leave less margin after the cost of serving them?

What Does It Cost to Serve This Account?

What labor, operational, and billing costs are behind the margin for a specific customer?

Which Products Are Diluting Margin?

Which products or service lines are putting pressure on the overall customer or product mix?

What Rate Do We Need?

What rate would this contract need to reach its target margin?

See the Margin Before the Renewal Conversation

Customer profitability can change as volume, labor, site performance, and operating costs change. Predien keeps those factors connected, so your team can see the current margin and test the commercial choices before they reach the customer.

That helps you understand which accounts to defend, which to reprice, and which may no longer make sense to serve.

Bring the decision you are weighing right now

See it tested on your own business numbers before you commit.

Test a Real DecisionWatch the Demo

Who this is for

Predien is built for mid-market leaders whose, Business has outgrown their current analytical capabilities.

What happens next

Email one line with the decision you are weighing. It goes to the person who would run your Sprint, and they come back within one business day.